Crawley Road Medical Centre Patient Survey (October 2024) Please take a few minutes to give us your feedback so we can improve our services for you At your last appointment were you able to see or speak to your preferred healthcare professional when you ask to? Yes Optional No Optional I did not request a specific health professional or not applicable Optional When you last contacted the practice did you know what the next step in dealing with your request would be? Yes Optional No Optional Not sure or not applicable Optional When you last contacted the practice how soon after did the practice let you know what the next step would be? Within 2 days Optional After 2 days Optional Not sure or not applicable Optional When you last made an appointment were offered a choice of time or day? Yes Optional No Optional Not sure or not applicable Optional When you last made an appointment how did you feel about how long you waited for your appointment? It was right Optional It was too long Optional Not sure or not applicable Optional During your last appointment how good was the healthcare professional at listening to you? Very good Optional Fairly good Optional Neither good nor poor Optional Fairly poor Optional Very poor Optional Thinking about the reason for your last appointment, were your needs met? Yes totally or to some extent Optional No Optional Not sure or not applicable Optional Have you had enough support from local services or organisations to help you manage your conditions or illnesses? Yes Optional No Optional Not sure or not applicable Optional Overall, how would you describe your experience of Crawley Road Medical Centre? Very good Optional Fairly good Optional Neither good nor poor Optional Fairly poor Optional Very poor Optional Please let us know if there is anything else you would like us to do to improve your access to the practice Optional
